FAQ Category: Product Information

Most of our electric bikes have a power gauge on either the handle bars or on the battery. This will provide an indication of battery life.

Most of our electric bikes come with rear pannier racks, please check the picture or product specification. This can be used to attach pannier bags, trunks etc. If the specific model of electric bike does not come with a rear rack, we sell a universal rack in our accessories section . Front panniers can be […]

All of our electric bikes are inspected fully prior to delivery. Generally speaking they will come to you with very little assembly needed. At Most the front wheel, handle bars and pedals will need attaching. The brakes and gears are pre set, however we still recommend checking them before your first ride.

For full terms of warranty, please visit our terms and conditions.The length of warranty is 1 years as standard. However a few of our models come with 2 years warranty, this will be stated in the description or specification.We pick the most reliable makes and models of electric bikes to market to try and avoid […]

We service all the electric bike brands we deal with on site.You should be aware that the electronic components (e.g. battery, charger, motor, throttle, sensors and controller) are sealed units and therefore require no specialist servicing during their lifetime other than routine lubrication or cleaning as directed by the accompanying documentation.For remote customers you should […]

Yes, we supply accessories and a full range of spare parts for our electric bikes including replacement batteries and chargers – all with free UK mainland delivery. Check out our spares and accessories section or just email us at inf@e-bikesdirect.co.uk with your requirements.

Yes they do and they operate regardless of the electric being used. The brakes will actually cut the power when you apply them.

The cost of mains electricity to fully charge the battery is about 5p. Compared with the equivalent cost for petrol this equates to over 450km per litre of fuel or about 1,300 mpg!Other than this there are no other significant running costs. You should carry out basic maintenance and servicing as you would with a […]

Generally speaking 4-6 hours. This can vary from model to model so please check the individual product specifications.

All of the electric bikes we supply are road legal how they are. This is because they all conform to the following government criteria:•The electric cycle weighs 40kg or less•The motor rating is not over 200 watts continuous power output•Powered speed does not exceed 15mph•The cycle has working pedals•Riders are aged 14 or over