This Cookie Policy was last updated on 13/05/2024 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.e-bikesdirect.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://www.e-bikesdirect.co.uk. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.5 Social media

On our website, we have included content to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. This content is embedded with code derived from third parties and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.

6. Placed cookies

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
1 day
Function
Store items in shopping cart
Name
Expiration
session
Function
Store performed actions on the website
Name
Expiration
persistent
Function
Name
Expiration
session
Function
Store performed actions on the website

Purpose pending investigation

Name
Expiration
session
Function

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
session
Function
Store language settings
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store logged in users
Name
Expiration
persistent
Function
Store user preferences

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
6 months
Function
Name
Expiration
6 months
Function
Name
Expiration
6 months
Function
Store browser details
Name
Expiration
6 months
Function
Name
Expiration
Function

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

PayPal

Functional

Usage

We use PayPal for payment processing. Read more

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
Expiration
session
Function
Provide fraud prevention
Name
Expiration
1 year
Function
Store privacy preferences
Name
Expiration
3 days
Function
Name
Expiration
3 years
Function
Provide fraud prevention
Name
Expiration
persistent
Function
Store account details

ShareThis

Marketing

Usage

We use ShareThis for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the ShareThis Privacy Statement.

Purpose pending investigation

Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function

Marketing

Name
Expiration
1 week
Function
Store and track audience reach
Name
Expiration
1 week
Function
Store and track audience reach
Name
Expiration
1 week
Function
Store and track audience reach
Name
Expiration
1 week
Function
Store and track audience reach
Name
Expiration
1 week
Function
Store and track audience reach

Jetpack

Statistics

Usage

We use Jetpack for advertising. Read more

Sharing data

For more information, please read the Jetpack Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store referrer ID’s

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
Expiration
1 year
Function
Provide fraud prevention
Name
Expiration
30 minutes
Function
Provide fraud prevention

Zendesk

Statistics, Preferences

Usage

We use Zendesk for Customer Relations Management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
persistent
Function
Store a unique user ID
Name
Expiration
20 minutes
Function
Store a unique session ID

Preferences

Name
Expiration
persistent
Function
Provide functions across pages

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
Expiration
30 minutes
Function
Provide functions across pages

Miscellaneous

Statistics

Usage

Sharing data

Sharing of data is pending investigation

Statistics

Name
Expiration
6 months
Function
Name
Expiration
6 months
Function

Purpose pending investigation

Name
pbf-deposit-last-used
Expiration
Function
Name
pbf-service-used-from-widget
Expiration
Function
Name
pbf-finance-active
Expiration
Function
Name
marketplace_redesign_2023_last_shown_date
Expiration
Function
Name
__PayPalSDK_storage__
Expiration
Function
Name
ZD-settings
Expiration
Function
Name
wc
Expiration
Function
Name
stripe:expressMaxWidth
Expiration
Function
Name
WP_DATA_USER_3
Expiration
Function
Name
wc-blocks_dismissed_incompatible_extensions_notices
Expiration
Function
Name
wc-blocks_dismissed_sidebar_compatibility_notices
Expiration
Function
Name
wc-blocks_upgraded-products-to-product-collection
Expiration
Function
Name
cmplz_tcf_consent
Expiration
365 days
Function
Name
cmplz_task_filter
Expiration
365 days
Function
Name
_gid
Expiration
Function
Name
cmplz_ac_string
Expiration
365 days
Function
Name
cmplz_id
Expiration
365 days
Function
Name
cmplz_user_data
Expiration
365 days
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
cmplz_saved_services
Expiration
365 days
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
m
Expiration
Function
m.stripe.com
Name
customer-effort-score-exit-page
Expiration
Function
Name
device_id_04cfbd9ea90e363a7367a14be882ebb3d115ff404e42bfa6d9b047c85ac1aa5b
Expiration
Function
Name
device_id_1f7fbbadd3b08c98e57904a35893a8be9ca3f6ffa9b7c525eec2c47a3606eb60
Expiration
Function
Name
device_id_f520afd2791c4128d1064ee5dd49d3d965c9119ed8237f6fa99d3f52f799ad73
Expiration
Function
Name
_fbp
Expiration
Function
Name
premmerce_product_wait_hashes
Expiration
Function
Name
YSC
Expiration
Function
.youtube.com
Name
VISITOR_INFO1_LIVE
Expiration
Function
.youtube.com
Name
VISITOR_PRIVACY_METADATA
Expiration
Function
.youtube.com
Name
m_u1CKG8q3EQzo6_-wM,01580830959_expiresAt
Expiration
Function
Name
m_u1CKG8q3EQzo6_-wM,01580830959
Expiration
Function
Name
sessionID
Expiration
Function
Name
currency_type
Expiration
Function
Name
ASP_NET_SessionId
Expiration
Function
Name
_uetvid_exp
Expiration
Function
Name
_uetsid_exp
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
_uetvid
Expiration
Function
Name
_uetsid
Expiration
Function
Name
PopupShown
Expiration
Function
Name
UserLogin
Expiration
Function
Name
_fbc
Expiration
Function
Name
snicco_fortress_remember_me
Expiration
Function
Name
device_id_83b34600626e636154d65c7799a2b056878c4db9b595d16ce58e6dcf4d17a2f0
Expiration
Function
Name
cf_clearance
Expiration
Function
Name
activeItem
Expiration
Function
Name
fr
Expiration
Function
.facebook.com
Name
_gcl_aw
Expiration
Function
Name
mailchimp_landing_site
Expiration
Function
Name
device_id_16ab8b1a72c193eca9ce4fc23f807b4ebd5689eca2a4c5bcb86b8231b74991ba
Expiration
Function
Name
wc_stripe_checkout_fields
Expiration
Function
Name
mailchimp.cart.current_email
Expiration
Function
Name
mailchimp_user_email
Expiration
Function
Name
mailchimp_cart_current_email
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

MTF Enterprises LTD
Unit 6, Midicy Oast, Bodiam Business Park, Bodiam East Sussex, TN32 5UP
United Kingdom
Website: https://www.e-bikesdirect.co.uk
Email: legal@e-bikesdirect.co.uk
Phone number: 01580 830959

This Cookie Policy was synchronised with cookiedatabase.org on 10/05/2024.