Novuna Consumer Finance

Finance Available on Electric Bikes

We offer the option of finance on all of our electric bikes. We can offer deals between 0% and 9.89%APR and over a term between 6 and 48 months. Use the calculator on the electric bike you are looking for to get an idea and then simply add to basket, complete the checkout process as normal and select finance as your payment method (this will take you to our finance provider site for the full application process before completing your order). If you are unsure or not seeing the deal you were hoping for, please email the finance team with the bike you want, deposit available and preferred payment terms and we will advise the best deal we can offer based on the information provided.

PLEASE NOTE: Unfortunately, we cannot offer interest free finance on all electric bikes priced below RRP but we will endeavour to offer you the best possible rate where not.

Product Promo Code Discounts cannot be used in conjunction with Finance.

For a finance package to suit you please email our electric bike finance team.

Finance enquiries are usually replied to within 3 working hours. If you would prefer to speak to one of our team please call 01580 830959

MTF Enterprises Ltd FRN: 725326 are authorised and regulated by the Financial Conduct Authority. We are a credit broker not a lender – credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply.


How do I choose to PaybyFinance?

You can use the calculator to give a guide of repayments and then add to your basket and select the finance option on the checkout page or let the sales consultant know if you are buying in our showroom/test centre

Who is eligible to apply for online finance?

To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more.

Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren’t excluded from applying under their own names; however the employment details of your spouse / partner will be required in order to process your application.

When do my repayments start?

Your monthly repayments will begin one month after your purchase has been delivered.

Are there any arrangement fees or hidden extras for credit?

No. There are no arrangement fees or hidden extras.

Applying for online finance

Applying for online finance couldn’t be easier or more convenient. When you buy online from MTF Enterprises LTD, trading as E-Bikes Direct, you have the choice of applying for finance by adding your purchase to the shopping basket, selecting the finance option, and completing an online application form. Just follow the simple instructions, entering your personal details as required and we’ll do the rest.

The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details.

Please read the agreement carefully checking that all the details are correct, then either electronically sign the agreement or print and sign the agreement in both boxes. Post the signed agreement to the address shown on the covering letter of the agreement.

Following receipt of your finance agreement and a few additional checks, we will get in touch to arrange delivery of your goods

Once my application is approved, what happens next?

Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement.

If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms.

Once you have agreed to the terms of the finance agreement MTF Enterprises LTD, trading as E-Bikes Direct, will be notified and you need do nothing more.

If you choose to print and return your agreement you should print the agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the finance agreement.

Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.

Will you credit score me and if so, what does this mean?

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.

This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

If you decline my application, what is the reason?

In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:

  • Your credit score (please note that every finance company will score you differently)
  • Adverse credit reference agency information
  • You are considered to be overcommitted
  • You are aged under 18
  • Your existing account performance with other lenders