Finance Options
Delivery Information
Google Reviews
They need to be treated like you would treat a conventional bike. So a decent lock is recommended and available in our accessories section. If you can keep them inside or in a shed/garage. This will help keeping them out of sight from potential thieves.We also recommend adequate insurance cover. We have picked the best […]
FAQ Category: Product Information
Can electric bikes be taken on trains?
They are treated like conventional bikes on trains. Please contact your local rail operator to find out if they have any service when cycles are not allowed on.
What range can I expect to get from a full charge?
This varies from model to model on electric bikes and will depend on characteristics and type of battery. In our specification sections relating to the individual product you will see the range quoted there. Please bare in mind this quote is based on gentle pedaling, on flat ground and average weight rider. So Hills, power […]
Does the Charger come with the bike?
Chargers are included.
What exactly is an electric bike?
An electric bike in a nutshell is a conventional bicycle that utilises a battery powered motor to assist the rider whilst cycling.Electric bikes can be ridden as a normal bike by just pedalling, or electric bikes can be ridden with power assisting your peddaling at the same time. And most of our electric bikes can […]
Are electric bikes road legal?
All of the electric bikes we supply are road legal how they are. This is because they all conform to the following government criteria:•The electric cycle weighs 40kg or less•The motor rating is not over 200 watts continuous power output•Powered speed does not exceed 15mph•The cycle has working pedals•Riders are aged 14 or over
Are Licenses, Insurance or MOT’s required for Electric Bikes?
No – Unlike motor cycles there are no legal requirements for Insurance, MOT’s, Licenses or Road Tax. [Different Rules Apply in Northern Ireland]
Do you have to wear a helmet when riding?
No – The same rules and recommendations that apply to cycles apply to electrically assisted cycles. Wearing a cycle helmet is recommended, but not a legal requirement for use on the road. [Different Northern Ireland legislation Applies]
Speed limit – Is the Maximum speed 15mph?
No – This maximum only applies to the use of electric power; riders can travel beyond 15mph with pedal power alone.A pedal sensor ensures that electrically assisted power is cut when speed exceeds 15mph.
I really want to ask someone a question about a product…
No problem, you can always drop us an email, drop a post on the forum or call the customer care team for more information.