FAQ Category: Managing Your Account

Your first order has to be shipped to the billing address for an exception please contact customercare and they can manually update this for you in your account details. This only applies for shipping outside the UK.

To reset your password click the link “Forgotten Password” in the user panel area. If you still have problems please contact our customer care team for further assistance.

Please login to your account area to modify your details.

Please login to the account area to amend your details.’

We can accept payment in the following methods: Visa, Mastercard, Delta, Solo, Switch, UK Maestro. If you wish to order any products from our site and do not have one of these cards please contact customercare to make an order over the phone.

If you are having problems logging on – first try our password change facility. If you still have problems please contact customer care who will investigate the problem for you.

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